HOW TO CARE FOR DOWN PRODUCTS
Down products are amazing friends in the outdoors, and just like any other friend they need to be looked after. In this case proper care and occasional cleaning will keep them performing as well as the day they were bought.
Here's how you best take care of your down products:
To keep the insulating qualities of your down product in the best possible condition, it is better to air the product, instead of washing it too often, as the natural oils of the down (which helps with lofting and natural water repellency) gradually disappear with washing.
When the product is not in use, it should be stored, out of direct sunlight, in a cool, dry place in a loose cotton storage bag or by hanging it – not in a compression bag. If the down is compressed for a long time its insulating qualities will be impaired. Make sure the garment is thoroughly dry before storage.
From time to time your down jacket will need to be washed as dirt, sweat and oils can weight down the down clusters. Some people find washing down a daunting prospect but if you follow the instructions carefully you will give the product a new lease of life.
To avoid damaging the down it is vital to avoid harsh detergents and to make sure it is completely dry when finished. We highly recommend detergent specially designed for washing down. This can be found at most specialized outdoor stores.
If possible, pre-rinse the product without detergent. This helps saturate the items allowing the detergent to penetrate the fabrics more effectively and get to the down clusters to clean them thoroughly.
Wash on a low temperature setting using down detergent or if not available a small amount of mild liquid detergent (around 1/3 of recommended dosage).
Do not use fabric softener, bleach or detergents containing bleach.
After washing, run an extra rinse cycle without detergent.
Tumble dry on a low heat setting together with a couple of clean tennis balls until the garment is completely dry; this may take several hours.
Avoid the temptation to remove the item from the dryer too soon. Even if the outer fabrics feel dry, the down inside can still retain moisture.
Take the item out of the dryer every half an hour or so to separate out any lumps and fluff up the down by hand.
When finished, store the product uncompressed in a dry, cool place.
Do not iron.
Note: Some of our insulated products use a loose synthetic fibre that looks and feels like down e.g. Essens Mimic styles. Like down, this fibre will need to be separated and lofted by hand during and after the drying process. The risk of the loose-fibre filling bunching is significantly reduced if the garment is regularly "shaken out".
A HOLE IN THE JACKET?
Most of our insulated jackets, both down and synthetic, are made from light, thin fabrics with high tear strength, but they can of course be pierced.
For advice on fixing a hole in your jacket, see our repair guides:
REPROOF YOUR JACKET?
Insulated products are also lightly water repellent and can be re-proofed in order to keep its water repellency as good as new.
If you're not sure on how to go about it, check out our re-proofing guide here: